FMCG Case Study

Mavic (TCPL)
Field Sales Platform

Mavic is a custom-built mobile solution designed to streamline and empower daily field operations for Tata Consumer Products' sales teams across India. Developed in collaboration with KPMG, the app serves as a single point of productivity for on-ground representatives.

Android Salesforce
Innowrap Mavik case study – digital solution for Tata Consumer Products FMCG
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Overview &

The Goal.

Mavic is a custom-built mobile solution designed to streamline and empower daily field operations for Tata Consumer Products' sales teams across India. Developed in collaboration with KPMG, the app serves as a single point of productivity for on-ground representatives.

The core goal was to digitise daily tasks of field sales representatives – from attendance and outlet visits to order placements and campaign executions – with seamless Salesforce integration and offline-first capability for rural penetration.

Key Highlights

  • Android platform
  • Salesforce Smartstore SDK
  • Offline-first for rural areas
  • Attendance & outlet visit tracking
  • Order placement workflows
  • Campaign execution tools
  • Real-time data sync
Execution Strategy

Our Strategic Role.

Innowrap partnered with KPMG and Tata Consumer Products to deliver the mobile solution with a focus on user experience, robust functionality and smooth Salesforce integration.

Android
Salesforce

UI/UX & Frontend

Designed an intuitive, field-friendly Android interface integrated with Salesforce Smartstore SDK for seamless productivity.

API & Data Sync

Built secure APIs ensuring real-time synchronisation with Salesforce data, keeping field teams and managers aligned.

Offline-First Enablement

Implemented offline-first functionality to support rural and low-network regions where connectivity is unreliable.

App Deployment & Scalability

Delivered the app, managed deployments, and supported ongoing enhancements for long-term scalability across TCPL's field force.

The Results

Impact & Outcomes.

Productivity

Boosted field productivity by reducing manual reporting and eliminating paper-based data entry workflows.

Visibility

Enhanced outlet-level visibility enabling smarter assortment planning and faster data-driven decisions.

Rural Reach

Expanded operations in low-connectivity areas through offline-first capabilities, reaching more outlets across India.

Retail Relationships

Strengthened retail ties with faster order processing, timely campaigns, and a scalable digital-first sales tool.

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